Contact us UK

Downunder Insurance UK prides itself on its excellent customer service and ability to provide you with the best travel insurance policy for your needs. We have specialist holiday, motor and campervan insurance consultants willing and able to answer your every question or query.

We are also available to assist you with any current UK travel insurance policy enquiries you may have . You may call us on 0800 393 908 or +44 207 402 9211 if overseas or email us:

for Travel Insurance:

for Motor Insurance or Breakdown Cover:

Postal Address:

Suite D0060
The Long Lodge
265-269 Kingston Road
London, SW19 3FW

Please make sure that if contacting the UK office, you are currently residing in the UK. If you live in Australia or New Zealand, make sure you purchase your policy from the country you are in at the time. You can visit our Australia and New Zealand travel insurance sites by clicking on the flags at the top of this page.

To obtain the details to make an insurance claim, please click here.



1 week from
1 month from
North America
3 months from
1 year from
Downunder Insurance UK
Opening Hours – 9am to 5:30pm Monday – Friday
Phone – 0800 393 908
Outside UK – +44 (0) 207 402 9211

©2019 Downunder Insurance.

The Travel Insurance available herein is arranged by Downunder Insurance Services Limited with URV, Branch Office of Union Reiseversicherung AG for the United Kingdom and the Republic of Ireland Registered in England & Wales, Company No: FC024381, Branch Number BR006943, a public body corporate with limited liability. Registered Office: Maximilian Strasse 53, D-805330 Munich, Germany. Registered Number: HRB 137918

Union Reiseversicherung AG are authorised in Germany by BaFin and subject to limited regulation in the United Kingdom by the Financial Conduct Authority and in the Republic of Ireland by the Insurance Regulator. Administered in the United Kingdom and Ireland by Travel Insurance Facilities plc. Registered Office: 1 Tower View, Kings Hill, West Malling, Kent, ME19 4UY. Registered in England, Registered Number: 3220410. Travel Insurance Facilities plc are authorised and regulated by the Financial Conduct Authority. Travel Administration Facilities, Travel Claims Facilities and Emergency Assistance Facilities are trading names of Travel Insurance Facilities plc.

Downunder Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA Register number is 306618.