New regulation for disabled air travellers

A new EU regulation means that disabled people will now be entitled to greater assistance when flying to European destinations.

Under the new law, which comes into effect on July 26th, providing help to passengers with reduced mobility will now be the responsibility of airports.

The latest change comes on the back of a previous piece of legislation established in July 2007, which states that it is illegal to deny anyone access to a plane as a result of their disability.

Katie Turner, national campaigns officer for disability charity Leonard Cheshire, said: "As our Now Boarding campaign showed, disabled people are still facing barriers when using air travel, when they should enjoy the same opportunities that most of us take for granted."

Ms Turner also added that she hopes airlines will "take this new directive seriously and equip their staff with the skills and understanding to support disabled customers".

Passengers who feel they have not received the requisite assistance will be able to go to the Equality and Human Rights Commission with their complaint.ADNFCR-1708-ID-18694239-ADNFCR


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